Upon arrival each guest recieves a disinfected room card.
For a change of rooms all surfaces of tables, bedside tables, chairs, remote controls, door handles etc. will be disinfected.
The hotel laundry is washed after each guest change.
With every change of room the laundry of the room and the bathroom is changed including unused bed linen or towels.
All rooms are equipped with manually opened large windows for ventilation.
On departure each guest is asked to open the windows before the housekeeping staff enters the room.
The housekeeping staff keeps the windows wide opened while room cleaning and disinfection.
About 50 percent of the rooms face the inner courtyrad so that windows can be kept open at night.
The modern air conditioning systems ensure continuous air exchange / fresh air supply from outside.
Upon request the air conditioning can be switched off so that the room is ventilated exclusively through the window.
Hygiene measures of the employees
Our employees receive extensive and up-to-date training on the protective measures against Covid-19.
All employees measure their temperature before they start work and stay at home if the temperature is increased.
In case of coughing or respiratory problems, the employees stay at home or consult a doctor.
Each employee brings their own pens for writing to avoid contact points.
Before work starts the employees wash their hands and disinfect them at the hotel entrance.
At the workplace
In the hotel the employees keep a distance of at least 1.5 - 2.0 m between themselves and to guests.
All employees wear a freshly washed respirator mask.
The respirator mask is worn in meetings, in the bistro and for housekeeping.
At the reception there is a plexiglass window. Mouth and nose protection is not required behind it.
All employees wash their hands thoroughly and multiple times a day.
If guests wish to pay with cash the employees disinfect their hands immediately afterwards.
Objects such as pens and bottles are not exchanged to avoid contact points.
Hands are washed and disinfected after using shared kettles, refrigerators etc.
Meetings of employees take place only to a very limited extent and according to distance and hygiene rules.
Hygiene in all premises
Throughout the hotel there are signs and markings to keep a distance of at least 1.5 - 2.0 m.
When entering the hotel all guests disinfect their hands using the disinfectant dispenser provided at the entrance.
All arriving guests will receive the information brochure with our protective measures against Covid-19.
Each guest is given a mouth and nose protector and a disinfectant upon arrival.
If the guest disregards the rules of hygiene and distance and therefore endangers other guests, the hotel staff has the right to expel the guest.
Examples of individual measures
Only one person or the members of a household may use the passenger elevator.
The buttons in the passenger elevator are regularly disinfected by the employees.
Use of the fitness room only by one person and after registration, so that it can be disinfected immediately afterwards.
Disinfectant dispensers are available for guests at many places in the hotel.
Hygiene in the conference area
Flexible solutions including video conferencing system
Each conference participant must have a fixed seat and needs to provide personal data (first name and surname, address and date of birth). These data will be passed on to the relevant office in case of a suspicion of Covid-19.
Consequently, there is a fixed seating plan, but participants can meet without a 1.5 metre distance and mouth and nose protection. The data will be properly shredded after 14 days.
Fresh air supply in all conference rooms through continuous ventilation.